Privacy notice

Johannessen Innovation is the data controller for the personal data processed in connection with your bookings and purchases.

• Name: Johannessen Innovation
• Trading name: Online Physio
• Organisation number: 935187826
• Address: Solvangen 14, 3420 Lierskogen, Buskerud, ES
• Email: [email protected]

• Your name and contact details, such as email address and phone number.
• Information about your bookings, such as services, times, the staff member and any comments you give us.
• Your booking and purchase history with us.
• Other details you enter in the booking form, such as address, date of birth or national identity number.
• Payment information, such as amount, payment method and transaction references. Card details are handled by the payment service provider and are not stored by Johannessen Innovation.

• To handle your bookings and purchases, carry out the services and send you confirmations and reminders. The legal basis is performance of our contract with you.
• To meet our bookkeeping and other legal obligations. The legal basis is compliance with a legal obligation.
• To keep the booking system secure and prevent misuse. The legal basis is our legitimate interest.
• To send you offers and news, if you have agreed to this. The legal basis is your consent, which you can withdraw at any time.

To provide treatment, Johannessen Innovation may process health information about you, for example in a patient record. Health information is a special category of personal data. It is processed only as needed to provide healthcare and meet duties under health legislation, or on the basis of your explicit consent where the law requires it. Access is limited to the personnel who need it.

• Calendia provides the booking and business system and processes personal data on behalf of Johannessen Innovation as a data processor.
• Payment service providers process payment data to carry out card payments and refunds.
• Public authorities, where we are required by law to disclose information.

How Calendia processes personal data

We keep personal data for as long as needed for the purposes above. Accounting records are kept for as long as bookkeeping law requires, which is normally several years. Marketing consent is kept until you withdraw it.

Patient records are kept for as long as health legislation requires.

Subject to the conditions in data protection law, you have the right to access your personal data, have incorrect data corrected, have data erased, restrict or object to processing, and receive your data in a portable format. To use your rights, contact Johannessen Innovation.

You can also complain to the data protection authority in your country.

If you have questions about this notice or how your personal data is processed, contact Johannessen Innovation.

Email: [email protected]