Receipts and refunds

Every finalized sale gets a receipt, and that receipt can never be edited or deleted afterwards — a mistake is always fixed with a new, linked document instead. This keeps your fiscal record trustworthy and, for Norwegian businesses, is a legal requirement.

Print or email a receipt

Right after a sale completes, use the buttons on the receipt view:

• Print receipt — sends it to your connected receipt printer.
• Email receipt — enter the customer's email and click Send.
• Download JSON — the raw receipt data, useful for troubleshooting.

Find a past receipt

1. Click Receipt history in the register workspace, or open All receipts for the full archive.
2. Use the filters — From date/To date, Seller, Customer, Payment method, Location, Register, Status and more — to narrow the search, then click Apply filters.
3. Click a row to see its full contents, tax breakdown, and payment details, or click View.

Refund a payment

1. Find the sale in Receipt history and open it.
2. Next to the payment, click Refund payment.
3. Choose a Refund destination — Original payment method or Gift card — add a Reason, and confirm.

A refund creates its own return receipt referencing the original; the original sale is never rewritten.

Return products

For a product sale, use Return in the register workspace instead:

1. Click Return and search for the receipt.
2. Choose the product lines and quantities being returned, and whether the stock should be restocked.
3. Choose the refund destination and a reason, then submit.

Copy and reprint

The second time a receipt is printed, it's marked as a copy; any further print is clearly marked as not a valid receipt. Both are recorded, so your receipt count always matches what was actually handed to customers.